Neighborhood Goods raises $5.75M to reinvent the department store

Neighborhood Goods, a startup rethinking the traditional department store experience, is announcing that it has raised $5.75 million in seed funding.

Co-founder and CEO Matt Alexander told me via email that while the largely static layout and offerings of a department store provide a degree “consistency and reliability,” they’re also “dull and unchanging,” as well as “fairly transactional with little more to provide.”

So instead, Neighborhood Goods will allow around 15 brands to create their own “activations,” each highlighting the aesthetic and products that the brands choose. (Bulletin is another startup looking to bring a pop up approach to traditional retail.) The store will also have a restaurant and bar, and communal spaces that could be used for things like speaking events or art installations.

“At Neighborhood Goods, we’re creating something more social and communal around an ever-changing landscape of products,” Alexander said, later adding, “Neighborhood Goods ostensibly takes the polish and approachability of the typical department store, but combines it with the dynamism and community of a pop-up store or pop-up marketplace.”

He also said technology will play a big role in the experience — particularly with an iOS app that will allow customers to learn more about the brands, text the staff, have products brought to them and make purchases.

The funding was led by Forerunner Ventures, with participation from Maveron, CAA Ventures, Global Founders Capital, NextGen Venture Partners, Dollar Shave Club founder Michael Dubin and Retail Connection co-founder Alan P. Shor (who’s also joining the board of directors).

“Community and emotional connection are a big part of what drives consumer spending — something Matt and [co-founder Mark Masinter] understand wholeheartedly,” said Forerunner’s Kirsten Green in the funding announcement. “The delicate balance of both experience and discovery is reshaping the retail industry as shoppers crave brands that are unique and worth getting excited over.”

Neighborhood Goods plans to open its first location — a 13,000-square-foot store in Plano, Texas — this fall. Asked why he chose Plano, Alexander said:

Specifically, we’re able to tap into an aggressive consumer market, whilst bringing brands closer to exceptional customers. And we’re able to do so without the brands having to invest exorbitant amounts, hiring extensive retail teams, or developing marketing initiatives from the ground-up in new markets … That’s not to say we won’t look at markets like LA, NY, and SF in future, but, as a launchpad for a new concept, Plano is uniquely good for us today.

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